The Registry of Motor Vechicle’s here in MA> which already has a bad reputation for customer service really doesn’t want you to go into their branches says a spokesperson.“We want to discourage people from going to the branches,” said Ann Dufresne, a spokeswoman for the Registry of Motor Vehicles. Also don’t call them because that will also cost $5
So to help keep people away Deval Patrick keeps giving us backdoor taxes in the forms of fees. Begining today it will cost you $5 if you walk into a Branch.
Customers will incur the new $5 fee if they speak with an RMV representative on the phone or go in to one of the 30 branches for the following services:
Renewing your driver’s license (except for the 10-year renewal required in person);
Getting a duplicate license or Massachusetts ID;
Renewing your registration; or
Requesting an attested driving record.
The fee won’t be charged for transactions completed online, by mail, or over the RMV’s automated phone system.
So the message is Please don’t disturb the Hacks at the Registry or it will cost you